Programmes Administrator

The Faculty of Humanities & Social Sciences is looking for a proactive and self-motivated Programmes Administrator to join our Taught Programmes Team in a 0.5FTE (18.25 hours per week) part time, permanent post. 

You will play a key role, working closely with other team members and academic staff to ensure the smooth and efficient administration and operation of our degree courses within the Faculty. 

We require the successful candidate to work on a Wednesday due to the timing of committees and events the post holder will support. There is flexibility over the other working days.

About the Faculty of Humanities and Social Sciences

The Faculty of Humanities & Social Sciences brings together six departments with an excellent reputation for both teaching and research. 

As a Faculty, we embrace change and provide a supportive environment in which to grow, offering professional development opportunities with a strong belief in the value of investing in our people and teams. We arrange Faculty Away days, social events, book/craft clubs and are open to new ideas. We love to support our local community and charities through fundraising events.

We are offering hybrid working in the Faculty Professional Services Staff team. This means you must work part of the week on campus in the office and you may also work part of the week from home. 

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

Previous experience

You will have previous experience of working in an administrative support role (preferably with experience of student administration) or equivalent experience working in a busy office in an administrative role.

Key activities 

• Day-to-day administrative support for degree courses
• Student and staff enquiries
• Student data management
• Processing student assessments and results
• Arranging events like Open Days and Offer Holder Days

Key skills

• Accuracy and attention to detail 
• Ability to manage a busy workload
• Teamwork
• Effective communication skills are essential as you will work closely with your team, academic colleagues and communicate with students from across the world
• Strong digital literacy
• Taking the initiative and problem-solving
• Process improvement

We care about delivering excellent service, student and staff wellbeing, and University reputation. If this approach resonates with you and you are a great teammate who also enjoys working independently, we would love to receive an application from you.

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses