Administrator – Service Agreement Contracts Clerk

AlertSystems is a leading provider of business security systems. We are fully committed to providing customers with effective and reliable solutions to security problems, with a quality of installation and after-sales care that sets us apart from our competitors. Our comprehensive product range includes our unique External Deterrent System, High Definition CCTV Surveillance Systems, Access Control Systems, Remote Monitoring, Intruder and Fire Alarm Systems. 

Administrator – Service Agreement Contracts Clerk - Finance Department

Work Location: Trowbridge Head Office - In Person

Position: Contracts Clerk

Employment type: Full-time, permanent

Overview

Based in our Finance Department, the successful candidate will be responsible for cost checking and tracking renewal service contract pricing, including CCTV monitoring contracts. The role requires a methodical approach and strong attention to detail, particularly when calculating percentage-based cost adjustments.

What you will be doing

• Review and process customer annual service contracts, ensuring timely renewals and accurate cost adjustments based on labour increases and contract requirements.
• PO Management.
• Assess opportunities for service agreement upgrades with existing customers.
• Work with the national sales team to develop and offer contract terms for new customers.
• Serve as the primary point of contact for all service contract reviews.

What we are looking for

• Strong written and verbal communication skills.
• Solid numerical and analytical ability.
• Proactive and confident approach to research service contract usage and costs, for accurate renewal pricing.
• Proficient in Microsoft Office applications.
• Competent keyboard and data entry skills.

The Package

• Annual salary: £27,000.
• Hours: 37.5 per week, 08:30-17:00, Monday-Thursday & 08:30-16:30 Friday.
• Workplace pension contributions.
• 22 days holiday p.a. + Bank Holidays + an extra day off for your birthday.
• Free on-site parking.
• Group Life Insurance Cover x1 annual salary.
• Employee Assistance Programme including – BenefitHub App - employee rewards programme & incentives; Medicash App - health cash plan; Help@hand App – health & wellbeing support.

PLEASE NOTE: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills, experience & location as outlined in our advert. If you have not received an interview date within 14 working days of applying, please presume your application has been unsuccessful on this occasion.  (No agencies)