Function Manager

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

About the Team

Are you passionate about historic venues and event management? We have a vacancy for confident and proactive part-time Function Managers to join our friendly Bath’s Historic Venues Team.

The team deliver all private and ticketed events at the Roman Baths & Pump Room, the Guildhall, Victoria Art Gallery and Heritage Parks. Events can range from proposals, weddings, conferences, concerts, dinners and drinks receptions and parties.

This is a fantastic opportunity to be part of a team that organises unique events in a portfolio of extraordinary venues.

About the Role

The primary purpose of this role is to manage the on-site delivery of events to a high standard, balancing creating unforgettable experiences alongside protection of our historic buildings and maintaining health & safety standards for all on site.

Other key responsibilities include:

• Customer Liaison: Build strong relationships with event organisers, being responsive and accommodating of any last-minute requests or changes.
• Security & Safety: Maintain good order during functions, halt any event that risks the building, contents, or Council’s license, and report any damage.
• Contractor & Staff Supervision: Supervise on-site contractors, including caterers, security staff, and the team of Events Assistants.
• Set up & Dismantling: Oversee and undertake the set up and dismantling of furniture and equipment for events according to client expectations and in line with the Council’s safety requirements.
• Emergency Management: Ensure the safe evacuation of staff and guests, deliver first aid confidently when required, and act as the primary contact for emergency services.

About You

We're seeking seasoned event professionals who are not only experienced in managing events but are also genuinely passionate about providing an outstanding, five-star customer experience. This role demands a commitment to excellence and a dedication to ensuring that every event attendee has a memorable and seamless experience.

Ideal candidates will possess a keen eye for detail, a proactive approach to problem-solving, and the ability to anticipate and meet the needs of our clients and guests.

Successful applicants will demonstrate:

• Significant previous event management experience in a front-line role.
• Experience of working in, and being mindful of, a historic building.
• A good general education with a high standard of written and spoken English and a keen attention to detail.
• Significant exemplary customer service experience and strong communication skills.
• Experience of managing staff and contractors.