Bank Patient Advisor

Bank Patient Advisor - Business Development

Sulis Hospital is a world-class independent healthcare facility renowned for delivering outstanding private and NHS hospital services. The hospital specialises in a wide range of conditions, from common to complex covering specialities from cardiology to ophthalmology and orthopaedics to general surgery.

We have an opportunity for a Patient Advisor to join our bank register. Your primary responsibility will be playing a crucial role in ensuring exceptional customer service

As Bank Patient Advisor at Sulis Hospital, your mission will be to respond to enquiries over the phone and online providing accurate information about our services.

You’ll need to a confident patient-focused communicator with the ability to manage, appraise and interpret the right data and present it in a timely and professional manner. Experience in a patient-facing environment would be a real advantage.

Excellent communication skills and the ability to build effective relationships are essential to the role.

Bank – As and When Mon -Fri

Applications will be assessed and responded to as they are received. We reserve the right to bring forward the closing date if sufficient applications are received.

About Sulis Hospital Bath

An award-winning hospital, Sulis Hospital is widely recognised as one of the finest in the country. Sulis became a part of the Royal United Hospitals Bath NHS Foundation Trust in June 2021, making it one of the first independent hospitals owned by an NHS Trust, offering private, insured, and NHS healthcare services. We empower our teams to be the best they can be, fostering a culture that enhances the quality of people's lives through exceptional care. We are proud to have received an 'Outstanding' rating from the Care Quality Commission for 'Caring,' reflecting the compassionate nature of our people. With modern facilities and strong clinical leadership, Sulis Hospital in Bath provides an opportunity for a fulfilling career where you can make a meaningful difference and gain a diverse range of experiences.

We welcome both inpatients and outpatients across a variety of specialisms from Orthopaedics, Ophthalmology, General surgery, ENT, Urology, Vascular and many others.

Sulis Hospital is committed to a diverse workforce offering inclusive opportunities.