Financial Ombudsman Service

Financial Ombudsman Service

The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in the UK financial services sector. They help resolve disputes between consumers and businesses, ensuring fairness in financial dealings.

Core Values:

  • Purpose drives everything they do
  • Ambition fuels their growth
  • Trust builds their foundation
  • Respect shapes their culture

With a focus on collaboration and support, they offer a dynamic work environment that encourages personal and career development, promoting a culture where curiosity and ambition are valued.

1 Vacancies

Operational People Manager

NewPosted 10 Sep 2026Financial Ombudsman Service
£59,297 a year

  • Lead teams of casework Investigators to ensure fair and high-quality outcomes for customers while driving performance and supporting staff through change.
  • The ideal candidate is an experienced people manager with strong leadership, motivation, and communication skills, committed to fostering a positive work environment.
  • Enjoy hybrid working in Cardiff with flexibility in hours, a salary of £59,297, and opportunities for personal and career development within a supportive team.

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