South West Water

South West Water

https://www.southwestwater.co.uk/

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South West Water is part of Pennon Group plc. We provide reliable, efficient and high quality drinking water and waste water services throughout Cornwall and Devon and in small areas of Dorset and Somerset. We also look after the region's bathing waters and coastline.

South West Water came into being in 1989 with the privatisation of the water industry. We inherited a water system suffering from a century of neglect but, thanks to the tireless work of our 1,300 employees, have brought the region's drinking water, sewerage systems and bathing waters into line with the stringent UK and European Union standards.

This extensive programme of environmental improvement has resulted in some of the finest bathing waters in Europe, picturesque scenery and clean rivers with stunning wildlife.

We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations.

1 Vacancies

Complaints Handler

NewPosted 01 Oct 2026South West Water
£29,439 a year

  • Manage and resolve customer complaints, ensuring professional and timely responses while identifying opportunities for service improvement.
  • Ideal candidates should possess strong problem-solving skills, customer focus, and experience in complaint resolution.
  • This role offers hybrid working after training, a fixed term of 2 years, and a salary of £29,439 plus benefits.

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