The Co-operative Bank
The Co-operative Bank is a UK-based financial services provider dedicated to serving its customers through ethical banking practices.
With a commitment to social responsibility, the bank prioritises ethical relationships with its customers and community.
- Customer-centric approach: Focus on understanding customer needs and delivering tailored solutions.
- Inclusivity: Actively engages with diverse customer groups, ensuring all voices are heard.
- Innovative services: Embraces digital transformation to enhance customer banking experiences.
3 Vacancies
£26,460 a year
- Manage a portfolio of customers by assisting with account management, processing banking applications, and addressing queries and complaints efficiently.
- Ideal candidates should possess strong customer service and sales skills alongside effective communication, problem-solving abilities, and cash handling experience.
- This role is based in Exeter with standard full-time hours, offering benefits like 28 days holiday, a discretionary bonus, and a personal pension scheme.
£25,725 a year
- Serve as the first point of contact for banking customers, addressing needs and supporting digital transformations across multiple channels.
- Ideal candidates will possess strong customer service experience, a positive attitude, and the ability to engage with diverse customers.
- Work is conducted in a vibrant Exeter branch with Tuesday and Wednesday hours, plus alternate Saturdays; benefits include generous holiday and wellbeing support.
£25,725 a year
- The role involves engaging with customers through various channels, providing assistance in banking services, and educating customers on fraud protection.
- The ideal candidate should possess strong customer service experience, a positive attitude, and resilience in a fast-paced environment.
- Working hours include Monday, Tuesday, and Friday from 8:45am to 5pm, with alternate Saturday mornings, offering 28 days holiday and other extensive benefits.