Transport for Wales
Transport for Wales (TfW) is an innovative public body responsible for delivering transport services across Wales, with a strong commitment to enhancing customer experience and sustainability.
With values centred around customer-first culture, transparency, and collaboration, TfW aims to improve transportation infrastructure and operations. Their team fosters an inclusive work environment, promoting professional development for staff.
- Focus on continuous improvement
- Encouragement of feedback and innovation
- Commitment to safety and high standards
1 Vacancies
£40,000 - £45,000 a year
- Lead operational delivery and continuous improvement in Customer Operations, ensuring high-quality service across various transport modes.
- Ideal candidates will have experience in customer-focused environments, strong leadership skills, and project delivery expertise.
- Based in Cardiff with a salary range of £40,000 - £45,000, offering a permanent contract and potential for developing Welsh language skills.