Wales Millennium Centre

Wales Millennium Centre

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Wales Millennium Centre is a premier arts venue located in Cardiff Bay, celebrated for hosting a diverse array of performances and cultural events.

The centre prides itself on delivering exceptional experiences for its visitors, whether attending a theatrical show or enjoying refreshments in the welcoming foyer café, Ffwrnais.

With a strong emphasis on community and inclusion, the organisation's values centre around enriching the cultural life of Wales through creativity and collaboration.

  • Commitment to exceptional customer service
  • Focus on providing a positive visitor experience
  • Supportive and nurturing environment for staff

1 Vacancies

Customer Operations Manager

NewPosted 04 Sep 2026Wales Millennium Centre
£32,347.15 a year

  • Lead and inspire customer operations teams to deliver exceptional experiences across a world-class venue, ensuring high service standards and effective management.
  • The ideal candidate possesses extensive experience in managing large operational teams in live venues, with strong compliance and crisis management abilities.
  • This full-time role is based in Grangetown, offering an opportunity to work in a dynamic environment focused on customer engagement and theatre experiences.

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