Information Officer

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Information Officer

Worcester based with a balance of home and office working

£33,397 - £35,144 per year (pro rata)

35 hours per week

Temporary position for up to 18 months

We have an opportunity for an Information Officer to join our Information Governance team, which sits within our wider Legal and Governance service, based in Worcester. The team of 5 is responsible for providing high quality advice, support and guidance on data protection, information governance and information law compliance across Sanctuary.

While the team's primary focus is supporting compliance with UK GDPR and wider data protection legislation, the role also provides opportunities to contribute to broader information governance activities, helping to ensure the organisation meets its obligations under a range of information-related legal and regulatory requirements.

The role of Information Officer will include:

• Supporting the company on day-to-day data protection and information governance matters, including responding to and administering queries received through the team's mailbox, establishing, maintaining and refreshing compliance policies and procedures, guidance, documentation, toolkits, training, governance records, retention schedules and other compliance artefacts, and undertaking compliance reviews and audits
• Providing high quality advice, support and guidance on data protection, information governance and information law across the company, covering all aspects of data protection legislation and related information governance obligations, including the identification and management of information governance risks and incidents, and facilitating, reviewing and advising on Data Protection Impact Assessments
• Providing advice to Sanctuary employees on the rights of data subjects, reviewing and advising on data processing agreements, data sharing arrangements, data transfer agreements, standard contractual clauses, technical and organisational measures, privacy notices and Records of Processing Activities
• Coordinating and supporting the data protection champion network across the Group, promoting awareness and good information governance practices through engagement, communications and training

Skills and experiences:

• Recent experience undertaking a similar role
• Excellent knowledge of data protection legislation, particularly UK GDPR, with strong attention to detail and the ability to apply legislation in a practical and proportionate way
• Experience supporting information governance, data protection or compliance activities within a medium to large organisation
• Experience reviewing and developing policies, procedures, governance documentation and other compliance artefacts
• Strong communication and stakeholder engagement skills, with the ability to provide clear advice and build effective working relationships across a range of audiences
• Proven ability to manage and prioritise a varied workload, take ownership of tasks from initiation through to completion, and work independently whilst recognising when escalation or support is required
• A proactive and solution-focused approach, with the ability to identify risks, analyse issues, make recommendations and drive actions to completion
• Good organisational and analytical skills, with the ability to maintain accurate records, manage competing priorities and meet deadlines
• Proficient user of Microsoft applications, including Word, Excel, Outlook and Teams

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £33,397 per annum (rising to £35,144 per annum after 12 months, subject to satisfactory performance) (pro rata)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 27 August 2026

Candidates are required to submit a covering letter as part of their application. The covering letter should explain why you are interested in the role and demonstrate how your experience and skills meet the requirements of the post. This information will form part of the shortlisting process.

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.