Job Title: Reporting and Intelligence Analyst
Location: Somerset
Pay: £255.29 PAYE or £359.45 Umbrella
Job ID: 2220
Role Purpose
The Reporting & Business Intelligence Analyst supports the Documents, Records & Completions function by delivering accurate, timely and insightful management information. The role is responsible for developing and maintaining a single source of truth for departmental reporting, creating Power BI dashboards, KPI reporting and performance analytics that support informed decision-making and continuous improvement.
Working closely with operational teams and stakeholders across Documents, Records & Completions, the role will drive improvements in data quality, reporting consistency and reporting automation. Combining strong analytical capability with excellent stakeholder engagement skills, the successful candidate will translate data into meaningful insights that improve performance, compliance and delivery outcomes.
Principal Accountabilities
Strategic Reporting & Insight
- Develop, maintain and continuously improve Power BI dashboards, KPI frameworks and management information reporting across the Documents, Records & Completions (DRC) function.
- Establish and maintain a single source of truth for departmental reporting, ensuring data is accurate, consistent and trusted by stakeholders.
- Design, develop and maintain reporting solutions that support operational decision-making and performance management.
Performance Reporting & Analytics
- Produce regular and ad-hoc performance reporting, analysis and insight across Documents, Records, Completions and Non-Conformance activities.
- Analyse trends, risks, backlogs and key performance indicators, providing clear recommendations to support continuous improvement.
- Support the development of performance measures and reporting standards that drive accountability and improved business outcomes.
Data Quality & Information Management
- Work with Documents, Records and Completions teams, system owners and stakeholders to improve data quality, reporting consistency and data governance across departmental systems.
- Validate and reconcile data from multiple sources to ensure the accuracy and integrity of management information.
- Support the effective use of EDRMS and associated systems by developing reporting solutions that improve visibility and decision-making
Systems, Reporting & Continuous Improvement
- Lead reporting automation initiatives to reduce manual effort and improve efficiency across the department.
- Support the development and enhancement of reporting capabilities within Power BI and other business intelligence tools.
- Identify opportunities to improve reporting processes, data structures and performance measurement approaches.
Stakeholder Engagement & Collaboration