Fitness & Lettings Officer

About The Role

Are you looking for an exciting opportunity in the sports, leisure, and community lettings industry?

Are you passionate about sports and the leisure industry? If so, we have an exciting opportunity for you! We’re seeking a customer-focused Fitness & Lettings Officer to join our team working at our gym based at Plympton Academy.

The successful applicant will ideally hold a Level 2 Gym Instructor Qualification. As our Fitness and Lettings Officer you will oversee daily operations, including opening and closing procedures as well as prepare facilities for activities, ensuring a welcoming environment. Delivering exceptional customer service with a positive, proactive approach will be at the centre of your practice.

Key Responsibilities:

Fitness Supervision: Oversee gym activities, ensure safe equipment use, and maintain high standards of cleanliness.
Stakeholder Engagement: Build strong relationships with customers, handle enquiries, and promote our services.
Operational Duties: Oversee health and Safety, monitor site entry, and manage daily operations including opening and closing the facility.
Lettings Management: Manage club and group bookings, ensuring smooth operations and excellent customer service.

The post is based on a 3-week rolling rota as follows:

Week 1: Wednesday, 4pm - 10pm (6 hours) and Friday 4.15pm - 10pm (5.75 hours)
Week 2: Wednesday, 4pm - 10pm (6 hours). Saturday 8.45am - 6pm (9.25 hours) and Sunday 8.45am - 6pm (9.25 hours)
Week 3: Wednesday 4pm - 10pm (6 hours) and Friday 4.15pm - 10pm (5.75 hours)
This equates to 16 hours per week.

If you’re looking for a role that combines fitness, community engagement, and variety, we’d love to hear from you.

About Us

Our Gyms

Thinking Fitness is a family of gyms within the Thinking Schools Academy Trust. Connected to schools across the South East, South and the South West, our gyms recycle profits back into the Trust, helping support our aim of transforming life chances for all our children.

For more information about Thinking Fitness please click here

What our Trust will offer you:

• Competitive Pay Scales: Our TSAT pay scales exceed national levels.
• Staff Wellbeing Focus: Access our 24/7 Employee Assistance Programme, free flu vaccinations, and eye care vouchers.
• Fitness and Wellness: Enjoy Free gym membership.
• TSTARS Staff Recognition: You will be part of our Staff Recognition Programme, with seasonal rewards for all staff.
• Refer a Friend: Spread the word and benefit financially from our Refer a Friend Scheme.
• Blue Light Card: School staff can now access the Blue Light Card for discounts across a wide range of categories including holidays, cars, days out and much more!
• TSAT Benefits Portal: a one-stop shop benefits hub that gives you access to a range of exclusive benefits including employee discounts, dental cover, Cycle to Work Scheme and Discounted Gym Membership.
• Tax Relief on Uniform: Claim for uniform maintenance, with no receipts required.

What you need to do now:

This is a fantastic opportunity to join us at a really exciting time for our gyms, as we continue to grow and enhance the services that we provide. If you are interested in joining our growing Multi-Academy Trust and developing your career, please apply today!

Early applications are encouraged and we reserve the right to close the vacancy early if a suitable candidate is found.

If you experience any issues in applying for this role or would like to arrange an informal discussion, please email recruitment@tsatrust.org.uk.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.