Safer Homes Administrator

Safe homes change lives.

At Abri, we're committed to making sure our customers live in homes that are safe, secure and healthy. That's why we're looking for a Safer Homes Administrator to join our team and help us deliver an essential service that really matters.

This is a fixed-term contract for up to 12 months, based at our Yeovil office (BA22 8WN). You'll work from the office five days a week, Monday - Friday.

This isn't just an administration role.

It's about helping customers access important safety checks, working alongside colleagues and contractors to keep things moving, and making sure the details behind the scenes are right so that every customer receives the service they deserve.

You'll be part of a supportive team focused on electrical and gas safety compliance, as well as helping us meet the requirements of Awaab's Law. Whether you're speaking with a customer who needs reassurance, coordinating appointments, or making sure our records are accurate and up to date, your work will contribute directly to keeping homes safe.

What you'll bring

We're looking for someone who enjoys helping people and takes pride in getting the detail right.

You'll be naturally organised, able to juggle different priorities, and comfortable building positive relationships with customers, contractors and colleagues. You'll know how to communicate with empathy, take ownership of queries, and remain calm when things get busy.

You may already have experience within housing, compliance or property services, but most importantly you'll understand the value of great customer service and be motivated by making a difference.

Why join us?

At Abri, we're creating thriving communities and empowering our customers to live better lives. You'll be joining a team that genuinely cares about the people we serve and the difference we make every day.

If you're looking for a role where your organisation skills, attention to detail, and commitment to great customer service can have a real impact, we'd love to hear from you.

Apply today and help us make every home a safer home.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
• We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .