Media Manager
Ofgem C/O HM Revenue & Customs UK Government Hub Wales Tŷ William Morgan 6-7 Central Square, Cardiff
New Jobs
Permanent, Contract, Contract
£35,232 - £48,561 a year
- Join the press office to manage media relations, shaping communications around key energy stories that influence UK energy policy.
- Ideal candidates possess strong media experience, communication skills, and the ability to simplify complex topics for diverse audiences.
- This full-time role offers flexible working in Cardiff, Glasgow, or London, with benefits including a Civil Service Pension and support for career growth.
Details
Reference number
Salary
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
Job grade
Contract type
Length of employment
Business area
Type of role
Working pattern
Number of jobs available
Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
Energy is making headlines like never before, and, at Ofgem, we're right at the centre of the story. We're looking for a Media Manager to join our busy press office, working on major stories that regularly lead the national news agenda.
Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.
This is a permanent opportunity to build your media career in an environment where no two days are the same. Energy has never been more prominent in the news, giving you the chance to work on high-profile stories and issues that matter to households, businesses and communities across the country.
You'll join a friendly, practical team who'll support you as you take the next step in your career. Growing your media skills and networks, you'll have the chance to work closely with experienced communications professionals and gain fantastic exposure to journalists, senior colleagues and some of the biggest stories on the news agenda.
What's more, you'll turn complex energy issues into clear, engaging communications, and will be involved in everything from responding to fast-moving media enquiries to preparing spokespeople and advising colleagues on high-profile issues. This is a great opening to further develop your press office experience whilst having the freedom to take a different approach to a story when it needs it.
We're looking for someone with press office experience, excellent written and verbal communication skills and fantastic attention to detail. You'll be confident communicating with journalists and senior colleagues, able to turn complex information into engaging content and comfortable prioritising a varied workload when deadlines are tight. The willingness to get stuck in and take part in our out-of-hours media rota, including evenings and weekends, will also be key.
In return, you'll be given the support to grow your expertise and confidence, sharpen your media instincts and take on bigger challenges as your experience develops. Add in a fantastic benefits package and a team that genuinely wants to see you succeed, and you'll have everything you need to take your communications career forward.
We have a critical purpose to protect consumers and support the transition to Net Zero. Join us and help tell the stories behind some of the biggest issues shaping the future of energy.
Read on and find out more.
Job description
Key Responsibilities:
- Get to grips with key policy areas and their impact on consumers and net zero
- Write press releases, briefing papers and Q&As.
- Provide effective communications handling advice to policy colleagues especially over critical and high profile issues.
- Respond to media enquiries and interview requests effectively and quickly, using news judgement to know when the story is moving on, where it?s going and whether to stick to the line or develop the narrative.
- Media monitoring, delivering regular and insightful updates to colleagues on relevant developments from media and political stakeholders.
- Prepare spokespeople for interview, with the support of managers
- Take part in an out of hours media on-call rota at evenings and weekends.
Key Outputs and Deliverables
- Clear, concise, consumer-focused lines to take and statements that reflect the external mood.
- Represent the press team in a positive manner Well written press releases, bylined articles and blogs.
- Comprehensive Q&A.
- Impactful communications strategies and plans that address the latest media and political developments.
- Regular and insightful updates to colleagues on relevant external developments.
Person specification
Essential criteria:
- Experience of working in a press office and confidence in communicating with print and media journalists and senior colleagues (LEAD)
- Ability to absorb complex information quickly, and to communicate it to a non-expert audience in a concise and engaging way (LEAD)
- Attention to detail and experience communicating with different audiences
- Understanding of how to engage effectively with the media to deliver the best outcome
- Experience of managing and prioritising varied and complex workloads to tight deadlines, performing calmly in situations where rapid responses are critical
- Willingness to work across teams and get stuck in where help is needed, including 24/7 out of hours rota, including at weekends
Desirable criteria:
- Experience working for a large and complex organisation
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- You'll be asked to deliver a technical presentation at interview stage. Further information on the presentation will be available in the invitation to interview.
Benefits
Things you need to know
Artificial intelligence
Selection process details
When you press the ?Apply now? button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 500 word ?personal statement? evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Lucy Dowding
- Email : recruitment@ofgem.gov.uk
Recruitment team
- Email : recruitment@ofgem.gov.uk
Further information
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.