Deputy Service Manager - Adult Supported Living

About The Role

• Deputy Service Manager

• Salisbury, with travel across Old Sarum, Porton, Andover

• Lead with purpose. Inspire people. Make every moment matter.

• At Swanton, we believe everyone deserves the opportunity to live a fulfilling and independent life. We're looking for a passionate and motivated Deputy Service Manager to help lead our services across Old Sarum, Porton and Andover.

• Please note: internally, this position is known as a Locality Manager.

• This is an exciting opportunity to make a genuine difference every day. Working alongside the Registered Manager, you'll help create a positive culture, empower colleagues to thrive, and ensure the people we support achieve their goals, aspirations and greater independence. You'll be a visible leader across your locality, supporting service quality, compliance, performance and team development while ensuring person-centred support remains at the heart of everything we do.

• At the centre of our approach are our values:

• Potential • Responsibility • Integrity • Diversity • Empathy

• These values guide our commitment to making a meaningful difference so that, for the people we support, their families, and our colleagues, Every Moment Does Matter.

• About the Role

• As Deputy Service Manager, you'll play a key role in the day-to-day leadership and success of your services. You'll support the Registered Manager to deliver outstanding care and support, develop high-performing teams, maintain excellent quality standards, and drive positive outcomes for the people we support.

• You'll be someone who leads by example, inspires confidence, and brings energy, compassion and accountability to everything you do.

• What You'll Do

• ? Lead, motivate and develop a dedicated team to provide high-quality, person-centred support

• ? Promote a positive culture where our values are lived every day

• ? Support recruitment, induction, training, supervision and performance development

• ? Ensure people we support are empowered to achieve their personal goals and aspirations

• ? Build strong relationships with families, professionals, commissioners and community partners

• ? Monitor and maintain high standards of quality, compliance and governance

• ? Support financial performance, budgets, occupancy and resource management

• ? Manage incidents, complaints and service improvements effectively

• ? Ensure safe, effective and compassionate support is delivered consistently

• ? Participate in the on-call rota and provide hands-on leadership when required

• ? Help drive continuous improvement and innovation across services

• What We're Looking For

• We're looking for someone who:

• • Has experience in a leadership role within health and social care
  • Is passionate about delivering outstanding person-centred support
  • Can inspire, coach and develop others
  • Has strong communication and relationship-building skills
  • Is organised, resilient and solution-focused
  • Understands quality, compliance and safeguarding responsibilities
  • Shares our commitment to inclusion, dignity, respect and compassion

• Why Join Swanton?

• We know our people are our greatest asset, so we invest in helping you succeed.

• ? Exclusive employee discounts on leading brands

• ? Paid mileage and local travel

• ? Excellent career progression opportunities

• ? Fully paid training and ongoing professional development

• ? Generous holiday entitlement

• ? 24/7 wellbeing and mental health support

• ? Pension scheme

• ? Long service recognition awards

• ? Monthly prize draws

• ? £400 Refer-a-Friend Scheme* (*T&Cs apply)

• Ready to Make a Difference?

• This is more than a job. It's an opportunity to lead, inspire and positively impact the lives of the people we support every single day.

• Apply today and join Swanton in making every moment matter.