Call Centre/Admin Assistant


Specsavers
Company 
Location 

Exeter

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

Up to £12.91 an hour

Job Highlights
  • As a Call Centre Assistant, you will manage optical administration tasks, handle calls, and support appointment scheduling to ensure excellent customer service.
  • The ideal candidate will possess professional verbal communication skills, remain calm under pressure, and show genuine care for customer concerns.
  • The role is part-time with weekend hours only, based in Exeter, offering benefits like competitive pay, pension contributions, employee discounts, and wellness support.
Job Requirements/Description

ContractTypeAndDuration

Part Time, Permanent


The role

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Up to £12.91 per hour - Depending on experience
  • Part time - Weekends ONLY
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • Specsavers Perks - a portal to a world of great everyday discounts and savings
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you and your family
  • Enjoy an additional paid day off on your birthday to celebrate you!
  • Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:

  • Clear and professional verbal communication
  • Staying calm under pressure
  • Showing understanding care for customer concerns

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

Aiden Gerry

Recruiter


Email aiden.gerry@specsavers.com
Contact

Stay connected

Salary: Up to £12.91 - Depending on experience

Key information

Location

Exeter

  • Area of interest: Customer Service
  • Contract type: Permanent

Apply by

31st August

Specsavers
Company 
Location 

Exeter

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

Up to £12.91 an hour

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