Spa Receptionist

Company

Bishopstrow

Location

Warminster BA12 9HH

Employment Hours

New Jobs

Salary

Up to £12.75 an hour

Job Highlights

Welcome and assist spa guests, ensuring a fantastic experience while coordinating with team members and managing bookings.
Ideal candidates should possess strong communication skills, a friendly demeanour, and a passion for hospitality.
This full-time role is based in Warminster, within a vibrant team, offering a welcoming and inclusive environment.

Job Requirements/Description

Be our Spa Receptionist but most importantly be you!

Voted into the Times' 100 Best Places, Bishopstrow is a whimsical country house hotel set within 30 acres of glorious Wiltshire countryside and there's genuinely nowhere quite like it. Gregarious rooms, a newly launched spa, The Grill restaurant, and a kitchen garden that feeds both all wrapped up in Georgian elegance with a healthy dose of colour and imagination.

We're in the middle of an exciting chapter right now. New suites, a reimagined kitchen garden restaurant, and a spa that's causing quite a stir. If you want to be part of something that's growing, evolving, and always a little bit surprising, this is the place.

What's it like to work here?

Much like the hotel itself imaginative, warm, and never boring. We're a playful team who back each other to stay unconventional, whether you're brand new to hospitality or this is your life's work. Our community is diverse, inclusive, and genuinely big-hearted; the kind of place where you're encouraged to be fully, unapologetically yourself.

We care deeply about our guests, each other, and the wider community. And yes we're absolutely serious about giving people a bloody good time.

See what we're about: @bishopstrowhotel

As Spa Receptionist what you’ll be doing

Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day
You will be the vital team member that makes our spa so fantastic when you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and attendants and communicate with your hotel colleagues to help each day run smoothly
Administration will become second nature as you take calls and emails, make bookings and send confirmations on our spa systems as well as preparing information for new and current spa members
Standards are important to us so during the busy times you will help oversee the guest areas ensuring everyone arrives to the beautiful spa looking clean and tidy
Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne
Feel valued as part of a team knowing once the job is done you can switch off until you start your next shift

As our Spa Receptionist, what you'll get

A full-time (37.5 hours pw) role working 5 days a week, including weekends and bank holidays as part of a rota.
28 days' holiday a year, inclusive of bank holidays.
Access to our Employee Assistance Programme (EAP), offering confidential wellbeing and personal support whenever you need it.
Fabulous discounts on hotel stays, food, drinks and spa experiences across our collection.
Special team rates at other hotels within the group, giving you the chance to enjoy a little luxury yourself.
Food provided whilst you're on shift.
The opportunity to grow, develop and learn new skills as part of a supportive and friendly team.
A workplace full of personality, where you're encouraged to be yourself, have fun and feel valued for what you bring to the team.

What happens next with your Spa Receptionist application?

Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!

INDFOH

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