Registered Manager

CJP Outreach Services is a growing care provider delivering high-quality outreach and supported living services for adults with complex care and support needs. We place the people we support at the centre of everything we do and are committed to ensuring our colleagues are valued, supported and developed.

We are excited to be establishing a brand-new service in Taunton, Somerset, and are seeking an experienced and motivated CQC Registered Manager to lead the development and management of our Somerset services.

This is a unique opportunity to help shape a new service from the outset, while providing leadership and oversight to existing packages across Somerset. You will work closely with our Commissioning Team to support the assessment, mobilisation and integration of new referrals, ensuring services are safely staffed, well governed and focused on positive outcomes.

The Role

As Registered Manager, you will have overall responsibility for the quality, compliance, governance and day-to-day management of the Somerset services. You will ensure people receive person-centred support that promotes independence, choice, dignity and meaningful lives.

You will lead and develop a dedicated staff team, ensuring colleagues receive effective recruitment, induction, training, supervision and performance management. You will also provide leadership around complex needs, Positive Behaviour Support and behaviours that may challenge.

Key responsibilities include:

• Acting as the CQC Registered Manager for Somerset services and ensuring compliance with CQC standards, legislation and company policies.
• Leading the development and mobilisation of the new Taunton service.
• Ensuring support plans, risk assessments and care documentation are accurate, person-centred and regularly reviewed.
• Maintaining robust quality assurance, auditing and governance systems.
• Managing safeguarding concerns, incidents, complaints and CQC notifications appropriately.
• Building effective relationships with commissioners, social services, health professionals, families and other stakeholders.
• Working with the Commissioning Team to assess and safely mobilise new packages.
• Ensuring appropriate staffing, training, resources and operational systems are in place.
• Monitoring service performance, KPIs and compliance, implementing improvements where required.
• Promoting the Mental Capacity Act, safeguarding and Positive Behaviour Support.
• Supporting responsible and sustainable growth across Somerset.
• Participating in the organisation’s On Call arrangements and supporting operational requirements when needed.

About You

We are looking for a dynamic, forward-thinking and supportive leader with exceptional communication and organisational skills.

Essential:

• Previous experience as a CQC Registered Manager.
• NVQ Level 5 in Health and Social Care or equivalent.
• Experience supporting adults with learning disabilities, autism, mental health needs, physical disabilities and/or complex needs.
• Strong knowledge of CQC requirements, safeguarding, Mental Capacity Act and relevant legislation.
• Proven ability to lead, motivate and develop staff teams.
• Excellent communication, problem-solving and report-writing skills.
• Strong organisational and time-management abilities.
• Full clean driving licence.
• Willingness to complete an Enhanced DBS check.

Experience of Positive Behaviour Support, crisis intervention, medication management and service mobilisation would be highly beneficial.

Why Join CJP Outreach Services?

We are committed to investing in our colleagues and creating a positive working environment. Benefits include:

• Employee wellbeing programme, including counselling and support.
• Employee Discount Scheme.
• L.O.V.E. rewards and recognition programme.
• Random Gifts of Kindness throughout the year.
• In The Loop community app.
• Comprehensive training and career development.
• Fully paid DBS.
• £500 Refer a Friend Scheme.

If you are an experienced Registered Manager looking for the opportunity to build, lead and grow a new Somerset service while maintaining a strong focus on quality and positive outcomes, we would love to hear from you.