Front of House & Business Support Coordinator

We are looking for a Front of House & Business Support Coordinator to join us at SNC Mission Systems UK in St Athans. We provide tailored mission systems integration and intelligence, surveillance and reconnaissance (ISR) solutions for the UK Government and its allies.

Our unique strength is our mission partner approach delivered by people who have first-hand operational experience. We understand the challenges, have the know-how to overcome them, and work together to succeed. Operating for over a decade, we deliver cutting-edge capabilities from open-source intelligence (OSINT) to uncrewed surface vessels and high-altitude one-way effectors that deliver true interoperability across all security levels.

It is an exciting time to join SNC Missions UK as we are expanding, you will be acting as a key representative taking ownership of reception and visitor coordination. No two days will be the same as you will provide high-quality business support including travel, meetings, events and Governance Board administration. As Front of House & Business Support Coordinator you will deliver a professional, welcoming and highly organised front-of-house experience. Some of your tasks will include…

• Provide a professional first point of contact for visitors, clients and employees, ensuring a warm, efficient and welcoming reception experience.

• Manage incoming calls, emails and general enquiries, directing them appropriately and maintaining accurate visitor and front desk records.

• Coordinate visitor access, including pre-arrival arrangements, issuing and tracking visitor and employee passes, and liaising with hosts in line with security procedures.

• Organise staff travel, including flights, hotels, car hire and ground transport; maintain itineraries, travel documentation, costings and expenses, and resolve changes promptly.

• Coordinate meeting rooms, appointments, internal and external meetings and events, including invitations, agendas, registrations, catering and minutes where required.

• Provide administrative support

We are looking for a Front of House & Business Support Coordinator who is confident working with stakeholders at all levels, exercise discretion and sound judgement, and ensures that every interaction reflects the professionalism and standards of SNC MS UK. To apply, you will need to have…

• GCSEs in English and Maths (or equivalent)

• Proven experience in a professional front-of-house, reception or business support role

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office

What we offer…

• 28 holidays

• Competitive pension scheme (we contribute 10%, you contribute 5%)

• Tusker car scheme (salary sacrifice)

• Employee assistance programme Scheme via TELUS

• Private medical scheme via BUPA

• Discounts on eye tests, glasses and contact lenses

• Life Assurance

• Dental health plan (claim back money towards routine & restorative treatments)

• Cycle to work scheme

• Sage employee benefits including high street, health & wellbeing discounts

• Income protection

  
  

Please be aware that many roles at SNC MS UK are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

SNC MS UK is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals.

If you have an accessibility need, disability, condition or need any additional support that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Talent Team at recruitment@snc-ms.uk. We are here to assist and accommodate your needs.