NHS 111 Health Advisor – Taunton
Job Highlights
- Handle urgent and non-urgent NHS 111 calls, assessing symptoms and directing patients to the appropriate healthcare services efficiently.
- Ideal candidates will possess excellent communication skills and a strong desire to help patients, alongside a calm demeanour.
- The role is based in Taunton with full-time working hours, offering NHS pension benefits and a supportive team culture.
Job Requirements/Description
Make This Summer Count — Be the Voice our Patients Turn To.
Summer is one of the NHS’ busiest times.
More people travelling, more families out and about, more patients needing advice and reassurance.
Every call to NHS 111 begins with one thing: a calm, confident voice.
At HUC , we support 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest, delivering essential NHS 111 and Out of Hours GP services — 24 hours a day, 365 days a year.
No healthcare background? We’ll train you.
Already experienced? Put your skills where they truly matter.
Your Role: Make Every Call Count
Be the First Point of Contact
Handle urgent and non-urgent calls, helping patients get the care they need quickly and safely.
Use NHS Pathways with Confidence
Assess symptoms using NHS Pathways and direct patients to the most appropriate healthcare professional or service.
Provide Reassurance When It Matters Most
Use you’re listening and communication skills to offer clear advice and accurate guidance.
Why Join HUC This Summer?
Start a Meaningful Career
For many people, this role is the first step into a rewarding healthcare career.
Be Part of Something That Matters
You’ll be the voice patients hear when they need help, reassurance or urgent guidance.
Fully Funded Training
Our comprehensive 6-week full-time training programme gives you the confidence and skills you need to succeed.
Great Benefits
NHS Pension, NHS Discounts, Wellbeing Hub and more.
Supportive Team Culture
Join a workplace where colleagues support each other and succeed together.
Make this summer meaningful.
Be the voice that helps patients get the care they need.
For a full job description and full person specification, along with more details about our organisation, please see attached documentation,
Summer is one of the NHS’ busiest times.
More people travelling, more families out and about, more patients needing advice and reassurance.
Every call to NHS 111 begins with one thing: a calm, confident voice.
At HUC , we support 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest, delivering essential NHS 111 and Out of Hours GP services — 24 hours a day, 365 days a year.
No healthcare background? We’ll train you.
Already experienced? Put your skills where they truly matter.
Your Role: Make Every Call Count
Be the First Point of Contact
Handle urgent and non-urgent calls, helping patients get the care they need quickly and safely.
Use NHS Pathways with Confidence
Assess symptoms using NHS Pathways and direct patients to the most appropriate healthcare professional or service.
Provide Reassurance When It Matters Most
Use you’re listening and communication skills to offer clear advice and accurate guidance.
Why Join HUC This Summer?
Start a Meaningful Career
For many people, this role is the first step into a rewarding healthcare career.
Be Part of Something That Matters
You’ll be the voice patients hear when they need help, reassurance or urgent guidance.
Fully Funded Training
Our comprehensive 6-week full-time training programme gives you the confidence and skills you need to succeed.
Great Benefits
NHS Pension, NHS Discounts, Wellbeing Hub and more.
Supportive Team Culture
Join a workplace where colleagues support each other and succeed together.
Make this summer meaningful.
Be the voice that helps patients get the care they need.
For a full job description and full person specification, along with more details about our organisation, please see attached documentation,