Facilities & Hygiene Supervisor

Package Description

This is a role for people who take real pride in their work and enjoy leading by example in a busy, hands-on environment. As our Facilities & Hygiene Supervisor, you'll play a key role in maintaining high standards across our offices, welfare facilities and shared spaces while supporting and developing a small team.

When you join Charlie Bigham's, you'll receive:

• Competitive pay of £15.15 per hour (equivalent to approximately £31,500 per year)
• Monday to Friday working pattern, typically 9am to 5pm
• Flexibility to support occasional weekend cover when required
• 28 days' annual leave, increasing with service
• Quarterly bonus
• Paid breaks
• Free Bigham's meals to take home
• Pension scheme
• Discounts with popular high street retailers
• Access to Medicash and an online GP service
• Life assurance benefit
• Free on-site parking
• Subsidised canteen

Job Introduction

At Charlie Bigham's, we believe that a clean, safe and well-presented workplace is essential to creating a great environment for our teams. As our Facilities & Hygiene Supervisor, you'll lead a small team responsible for maintaining high standards across our offices, welfare facilities, café, changing rooms, washrooms and other shared spaces.

This is a hands-on supervisory role where you'll lead by example, support and develop your team, and ensure our facilities consistently meet the high standards expected across our site. From organising daily cleaning activities and managing stock levels to carrying out inspections and driving continuous improvements, you'll play a key role in creating an environment our colleagues can be proud of.

Main Responsibilities

• Lead and inspire a small facilities and hygiene team, creating a positive culture and helping everyone perform at their best.
• Take ownership of keeping our offices, welfare facilities, café areas, washrooms and shared spaces clean, safe and welcoming.
• Plan team rotas, holidays and cover arrangements to ensure high standards are maintained every day.
• Carry out regular inspections and audits, spotting opportunities for improvement and taking action when needed.
• Coach, train and support team members, helping to build a flexible and multi-skilled team.
• Champion health and safety best practice, ensuring compliance with COSHH, risk assessments and safe ways of working.
• Manage stocks of cleaning products, PPE and site consumables, ensuring supplies are always available when needed.
• Keep cleaning schedules, inspection records and compliance documentation accurate and up to date.
• Build strong working relationships across the site, working with different teams to resolve issues and support operational needs.
• Lead from the front in this hands-on role, rolling up your sleeves and supporting the team whenever required.

The Ideal Candidate

At Bigham's, we take pride in doing things the right way and creating a workplace that is clean, safe and welcoming for everyone. We're looking for someone who can demonstrate:

• Previous experience leading, motivating and developing a team.
• Experience within facilities management, soft facilities services, cleaning, hygiene, housekeeping or a similar operational environment.
• Experience managing standards across offices, welfare facilities, washrooms, changing rooms, staff areas or other shared workplace environments.
• A hands-on leadership style and a willingness to lead by example.
• Strong organisational skills, with the ability to plan workloads, manage rotas and balance multiple priorities.
• Excellent communication skills, with the ability to build positive working relationships across different departments.
• A strong focus on health, safety and maintaining exceptional workplace standards.
• Good knowledge of COSHH, cleaning chemicals and safe working practices.
• High attention to detail and pride in delivering a consistently clean, safe and well-presented environment.
• The ability to remain organised and effective in a busy, fast-paced workplace.
• A proactive approach to problem solving and continuous improvement.
• Confidence using basic IT systems and maintaining accurate records and documentation.
• A positive attitude, strong work ethic and a genuine passion for supporting and developing others.

Desirable:

• Experience within food manufacturing, hospitality, healthcare, contract cleaning, education, facilities management or other soft facilities environments.
• Supervisory experience within cleaning, housekeeping, facilities or workplace services teams.
• Knowledge of GMP standards and experience working within a regulated environment.