Showroom Manager

Showroom Manager - Diamonds Factory (Neve Jewels Group)
Bristol, UK
Full-time 40 hours per week (5 out of 7 days, including weekends and bank holidays)
Salary: Up to £30,000 + quarterly bonus
About Diamonds Factory
Founded in 2008, Diamonds Factory is a fast-growing UK-based luxury jewellery brand redefining how customers buy high-quality, affordable diamond jewellery.
With 15+ UK stores and rapid international expansion, we are trusted for creating meaningful milestone moments through beautifully made, ethically sourced jewellery.
We are now seeking a Showroom Manager to lead our Bristol store and deliver an exceptional luxury retail experience.
Key Responsibilities

Lead, coach, and develop the showroom sales team to achieve and exceed sales targets
Deliver an exceptional in-store luxury experience for all customers
Drive sales performance and KPIs, including P&L awareness
Oversee visual merchandising, store standards, and brand presentation
Manage stock accuracy, compliance, and operational processes
Ensure excellent customer experience and handle escalations

What We're Looking For

Luxury retail experience (jewellery preferred)
Strong sales performance track record
Leadership or supervisory experience
Strong communication and customer service skills
Attention to detail and organisational ability

Benefits

Competitive salary + commission
Private healthcare
Employee discount
Company pension
Referral programme

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Work Location: In person