Transformation Management Office Manager

Are you looking for a role where you can directly improve the health and wellbeing of local people. A role where you can use your knowledge, skills, and experience to manage the Transformation Management Office? If so, we have a fixed term vacancy that may be of interest.

We are looking for an experienced, adaptable individual to join our Strategy Transformation and Improvement team, to develop and lead our Transformation Management Office. The successful candidate will develop the function that is able to; support the review and refresh our federation strategy and monitor and evaluate the progress and impact of the strategy, transformation and improvement portfolio.

The Trust values of respect, integrity, excellence, and teamwork matter to our team and are fundamental in the way we work. We are a supportive, diverse, inclusive and hardworking team, passionate about providing better care for patients. We aspire to think and act differently in co-designing the way care is delivered, to improve population health, reduce inequalities and proactively help patients manage their health and wellbeing.

This is an exciting opportunity for someone with the ability to blend PMO / TMO experience and analytical skills with fresh ideas, think critically, and explore innovative ways to ensure the Strategy, Transformation and Improvement team deliver the expected benefits for the Federation.

Support the review and refresh our federation strategy

Defining and quantifying strategy success measures.

Building the strategy roadmap that identifies the major projects that will underpin delivery.
Ensuring enabling plans are aligned to the road map and come together as a coherent plan.

Monitor and evaluate the progress and impact of the strategy, transformation and improvement portfolio

Supporting work programmes to define outcome and benefits metrics, modelling the expected impact and developing the monitoring framework.

Tracking and reporting on progress and impact of all programmes withing the Transformation and Improvement portfolio.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

UKVI Sponsorship: This role is eligible for sponsorship under the Skilled Worker route, as defined by UK Visas and Immigration (UKVI). We welcome applications from individuals who require sponsorship to work in the UK. Sponsorship will be offered subject to meeting UKVI eligibility criteria.

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JOB SUMMARY

Our ambition is to create a ‘fit for the future’ Strategy, Transformation and Improvement model, able to provide visibility and insights to enable the Federation to:

Make informed decisions, ensure resources and attention are focussed on the right initiatives
Achieve the right balance between operational improvement and strategic transformation
Have greater confidence that programmes are driving the intended outcomes and maximising their value in delivering their full potential impact.

We are looking for an experienced, adaptable individual to join our Strategy Transformation and Improvement team, to develop and lead our Transformation Management Office, developing a function that is able to:

Support the review and refresh our federation strategy
Defining and quantifying strategy success measures
Building the strategy roadmap that identifies the major projects that will underpin delivery
Ensuring enabling plans are aligned to the road map and come together as a coherent plan
Monitor and evaluate the progress and impact of the strategy, transformation and improvement portfolio
Supporting work programmes to define outcome and benefits metrics, modelling the expected impact and developing the monitoring framework
Tracking and reporting on progress and impact of all programmes within the Transformation and Improvement portfolio
Identifying key risks, issues, interdependences, overlaps and unintended conflicts
Managing the gateway process to ensure, that at each stage, programmes remain strategically aligned, affordable and feasible to proceed
Establishing and co-ordinating portfolio management, reporting and governance arrangements that track the efficiency of programme interventions, demonstrating and celebrating the value of the programmes

This is an exciting opportunity for someone with the ability to blend PMO / TMO experience and analytical skills with fresh ideas, think critically, and explore innovative ways to ensure the Strategy, Transformation and Improvement team deliver the expected benefits for the Federation.

KEY RELATIONSHIPS

Strategy, Transformation and Improvement Team, Federation and System Managers and Clinicians, Workstream Leads and Executive PA’s.

HOURS OF WORK

This is a full-time secondment / fixed term opportunity, although requests for flexible working will be considered.

FREEDOM TO ACT

Represent the Transformation and Improvement Team at identified Committees and Forums, providing professional/ technical/ management input.

Interpret national policy and guidance and translate into local actions for the programmes.

The post holder will be accountable for their own actions, working autonomously.

he post holder will need a good level of initiative and the ability to be proactive to ensure programme and project goals are met.

The post holder will need to be well organised in order to keep on top of a dynamic environment.

MAIN DUTIES AND RESPONSIBILITIES

MANAGERIAL

Support the development of our Transformation Management Office (TMO) into an efficient and effective function, able to support the Federation make informed decisions, ensure resources and attention are focussed on the right initiatives and provide confidence that programmes are driving the intended outcomes

Provide day to day management of the TMO, providing subject matter expertise and line management of the team working within the TMO.

Embed a rigorous and disciplined approach to the way we define delivery and impact milestones, track and report within projects, programmes and portfolios.

Support work programmes to define outcome and benefits metrics, modelling the expected impact and developing the monitoring framework

Support programmes in the development of strategic outline cases and business cases, ensuring they meet the required gateway tests at each stage.

Manage outcomes, benefits, delivery tracking and reporting systems that facilitate the celebration of success and escalation of issues to the correct level

Ensure planning, tracking, monitoring and reporting are in line with the agreed processes and manage the gateway approval process to ensure oversight and control of all projects within the strategy, transformation and improvement portfolio

Work with trust and system analytics teams to ensure that data is built into the transformation programme dashboard, provide support and direction to the analytics teams to ensure that transformation outcomes, baselines and reporting mechanisms are in place to support programme tracking and delivery.

Identify key risks, interdependencies, overlaps and unintended conflicts between programmes and projects within the portfolio and establish processes that mitigate the risk of silo working between projects and programmes

PLANNING AND ORGANISING

Support the review and refresh our federation strategy, defining and quantifying strategy success measures

Support the development of the strategy roadmap to identify the major projects that will underpin delivery, ensuring enabling plans are aligned to the road map and come together as a coherent plan

Manage the governance process and pathways to ensure decision makers have the right information and advice to inform effective, timely, decisions.

Lead the governance on assurance processes for the transformation work providing reports for Programme, Executive and Board Committees as required

Support the prioritisation, reprioritisation and reprioritisation of transformation and improvement workloads and resource allocation within the available resources bringing innovative solutions to increase productivity and effectiveness.

COMMUNICATIONS AND PARTNERSHIP WORKING

Support the development of matrix working with cross directorate / cross organisational teams creating a culture of open and honest working that supports escalation and resolution of risks, issues and encourages shared learning.

Actively seek and develop positive working relationships within the Strategy, Transformation and Improvement team

RESEARCH, DEVELOPMENT AND AUDIT

Take responsibility for own learning and development including identifying any areas of learning that might add to the knowledge base of the wider team.

Undertake and / or advice on the requirements for, research and horizon scanning to support strategy development and change programmes.

Analyse research and audit data to provide evidence for strategy development and change projects and programmes.

Maintain risk registers and issue logs and ensure link back to the Trusts strategic risk registers and Board Assurance Framework.

FINANCE

Monitor and report on budgets associated with the management of the strategy, transformation and improvement programmes and ensure that they operate in recurrent financial balance year on year.

Drive the strategy, transformation and improvement work to ensure financial benefits are realised that contribute to Trusts best quality, best value approaches.

Act in a way that is compliant withstanding Orders and Standing Financial Instructions in the discharge of this responsibility.

POLICY & SERVICE DELELOPMENT

Identify areas for improvement in project management methodologies, tools, templates and documentation used by the Transformation and Improvement Team

Contribute to the development of tools, templates, documentation methodologies and approaches used by the Transformation and Improvement Teams.

ANALYSIS AND DATA MANAGEMENT

Able to identify data requirements, define analysis requirements, design data gathering and desired outputs.

Assess the robustness of data and ensure data analysis for projects and programmes is sufficient and will pass scrutiny.

Able to perform complex analysis on data relevant to projects and programmes, including presenting data in a variety of formats.

Responsible for tracking data, including risks and issues, to quickly resolve failures to meet project requirements and act accordingly to inform team members as appropriate.

ENVIRONMENT AND EFFORT

PHYSICAL EFFORT

Frequent requirement for sitting or standing for prolonged periods of time.

MENTAL EFFORT

Work pattern will be unpredictable in nature with frequent interruptions

To perform tasks that require occasional periods of prolonged concentration, involving use of computers, planning and preparing documents.

EMOTIONAL EFFORT

Ability to cope with shifting priorities and demand

WORKING CONDITIONS

Working conditions will require home working and some office based working. Must be prepared to hot desk when office based

Requiring the extensive use of display screen equipment

HEALTH AND SAFETY

Under the Health and Safety at Work Act 1974, as an employee, you must take reasonable care for the health and safety of yourself and for other persons who may be affected by your acts or omissions at work. The Act also states that you must not intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety and welfare.

You are also required to make yourself aware of the Trust’s health and safety policies and to report any accidents/incidents.

EQUAL OPPORTUNITIES

Dorset County Hospital NHS Foundation Trust is committed to the development of positive policies to promote equal opportunity in employment. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the Trust.

CONFIDENTIALITY

Confidential and personal information related to staff, patients and Dorset County Hospital NHS Foundation Trust must not be disclosed within or outside the place of work, except in the proper discharge of duties.