Female Support Worker in St Austell

We are looking for a compassionate, reliable, and proactive Female Support Worker to join an experienced care team supporting a young woman with complex health needs, including Cauda Equina syndrome, T5 paraplegia, dissociative disorder, and functional seizures.

She lives with her husband and two children, aged 10 and 11, on a peaceful smallholding in Whitemoor, St Austell, with two dogs, five cats, and several friendly chickens.

This is a rewarding opportunity to provide person-centred support within a warm, family-focused and animal-friendly home. The role involves supporting daily living while encouraging independence, dignity, confidence, and involvement in family and community life.

The successful candidate will be kind, patient, dependable, and able to work calmly as part of a supportive care team. You should enjoy a varied role and be comfortable working in a busy family home.

If you are passionate about making a genuine difference and helping someone live as independently and fulfilling a life as possible, we would love to hear from you.

Location: Whitemoor, St Austell

Roles Available:

• Full Time 36 hours / 3 shifts per week

Shift Pattern:

• Day Shifts: 09:00-21:00
• Bank Holidays and weekend work form part of the rota

Pay Rates:

• £15.00 per hour weekday day rate
• £16.00 per hour weekend day rate
• Double time for Bank Holidays
• Rates are paid £1.00 per hour less during probationary period

Role Responsibilities:

• Providing clinical support with multiple health conditions
• Supporting with daily living and household duties
• Assisting with community outings and days out

Ideal Candidate

Essential:

• A positive, caring and proactive approach
• Previous care experience
• Flexible, reliable and committed
• Comfortable working around animals
• Full UK driving licence and willingness to drive an adapted vehicle

Preferred:

• Experience of working in complex care environments
• Previous experience in a care or support role

Reference ID: CW024

Female applicants only due to genuine occupational requirements (Health and Social Care Act 2008 & Equality Act 2010). In line with the Equality Act 2010, Ourway Care Ltd is committed to equality of opportunity for all staff and prospective employees.

Applications from individuals are encouraged regardless of disability, gender, marital status, race, colour, ethnic or national origin, sexual orientation, age, religion and/or belief.

About Ourway Care

Ourway Care put our clients at the very centre of their care. Our care packages are driven by the clients lifestyle and home circumstances to ensure that each bespoke team is able to meet the unique needs of each client.

Ourway Care supports our clients to recruit their own teams to support their daily routines, whether that be hospital visits, trips, work or holidays.

As a support worker in one of our teams you will receive full in-house training in the specific needs of your client from our dedicated team. Our 3 day training program will deliver blended learning of face to face classroom and online sessions.

By recruiting for each client specifically we create teams that are able to provide a consistent continuation of care and quality, with a commitment to a sustainable care provision to provide the client with the very best levels of care.

As a Support Worker you will receive:

• Excellent hourly rates of pay
• Enhanced rates for weekends
• Double time for Bank Holidays
• Guaranteed hours
• Paid training
• Paid DBS
• Attendance Bonus
• Company Sick Pay
• Annual Leave Buy Back Scheme
• Health Cash Plan

Ourway Care wants its staff in all areas of the business to feel that they are a valued and appreciated part of the company. In addition to the benefits above there is also the opportunity for long term, goal-based career development. We encourage further professional qualifications and career advancement.

JOB DESCRIPTION

Job Purpose: To support your client with their day-to-day living, promoting their independence and supporting them to live a fulfilled life ensuring their safety and wellbeing at all times.

Internal and Management: This role will report to the Registered Manager

Key Duties/Responsibilities of our Support Worker:

Supporting your client to safely lead a fulfilling and more independent life by:

• Provide practical support for your client and their family, such as helping with personal care, household tasks and paperwork
• Assist and encourage your client to engage in everyday home, social, leisure and work activities, according to the individual's choice
• Support and monitor your client's healthcare needs, including administering medication and other clinical tasks
• Help your clients to access community facilities and be included in community groups, if they so wish
• Understand their communication needs and adapt your own communication style accordingly
• Keep accurate, up to date records of all the care you provide
• Work positively with other professionals, such as doctors and therapists, to ensure consistency of support
• Maintain confidentiality and discretion at all times
• Participate in learning and development opportunities as required

This is not intended to cover all the responsibilities of the post but to provide some guidance. The post holder will perform any other duties that are deemed reasonable and appropriate by your Line Manager.

As a term of employment, you may be required to undertake other duties and/or hours of work as may be reasonably required. This forms part of your employment contract.

Confidentiality: All staff, including our Support Worker are required to respect the confidentiality of all matters that they may learn relating to their employment, other members of staff and the general public.

Health & Safety at Work: It is the duty of every employee including each Support Worker to take reasonable care for the health and safety of themselves and others, including the use of necessary safety equipment, devices and protective clothing and to co-operate with the management in meeting its responsibilities under the act.