Office Administrator

Role Overview

The Office Administrator provides reliable day-to-day administrative and commercial support across Kindred Clearviews business. The role has a particular focus on raising and processing work orders, issuing invoices, maintaining accurate records and liaising professionally with clients and internal teams. The postholder will manage multiple priorities, work accurately to deadlines and help ensure that core office processes run efficiently.

About The Role

Duties and Responsibilities

Order and Invoice Administration:

• Raise and process purchase orders accurately and in a timely manner.
• Managing and planning work diaries.
• Planning operative work schedules.
• Prepare, issue and distribute customer invoices.
• Maintain accurate records of orders, invoices and supporting documentation.
• Assist with resolving work bill and invoice discrepancies promptly and professionally.
• Maintain customer and supplier information within internal systems.
• Produce and update spreadsheets, reports and administrative records.
• Support credit control and finance administration where required.

Client Liaison:

• Liaise with clients regarding work orders, invoices, queries and general account administration.
• Respond to client enquiries professionally by telephone and email.
• Work closely with internal departments to ensure work bills and invoices are processed correctly and on time.
• Provide clear updates to clients and colleagues, taking ownership of queries through to resolution.

Office Administration:

• Coordinate general office administration, including filing, document management and correspondence.
• Assist with meeting arrangements, diaries and general business support when required.
• Ensure company records and documentation are maintained accurately and confidentially.
• Provide general administrative support to management and the wider team.
• Identify opportunities to improve administrative processes and working practices.
• Undertake any other reasonable administrative duties required by the business.

Minimum Criteria Disclosure

We give full and fair consideration to all applicants. We will interview everyone who has declared they have a disability, or has served or is serving in the armed forces, if they meet the minimum criteria for the position

Minimum Requirements:

• Previous experience within an administration, office support, sales administration or similar role.
• Ability to reliably commute to the job location.
• Good standard of English, although English does not have to be a first language.
• Ability to commit to the required working times.

Additional Information:

Kindred are proud to be a bronze holder of the Defence Employer Recognition Scheme.

Kindred is a disability-confident employer and welcomes applicants from all backgrounds. We will support any reasonable adjustments to ensure a safe and inclusive working environment.

Contact Us:

If you wish to disclose confidentially that you have disability or are an armed forces veteran, please email: recruitment@kindredfm.com

If you require reasonable adjustments to be made during the recruitment process, please also use the same email address.

Required Criteria

• Experience raising purchase orders and/or issuing invoices.
• Strong attention to detail with a consistently high level of accuracy.
• Confident and professional telephone and email manner, with strong customer service and client liaison skills.
• Strong organisational and time-management skills, with the ability to manage multiple priorities effectively.
• Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• Good standard of written and verbal communication.
• Ability to reliably commute to the job location.

Desired Criteria

• Experience using accounting, CRM, ERP or order-processing systems.
• Previous experience supporting finance administration or credit control activities.
• Experience working in a fast-paced, multi-client or service-led environment.

Skills Needed

About The Company

As a rapidly growing and award-winning facilities management company, we’re proud to employ more than 2,500 people across the UK. The size and scale of our organisation mean we offer a wide variety of roles to suit different skills and ambitions. These range from Cleaning Operatives, Supervisors and Regional Managers in our Operations teams to opportunities in Finance, Payroll, Sales, Marketing and more.

If Kindred sounds like the right place for you, explore our current vacancies below and start your journey with us today.

Company Culture

At Kindred, our people are the heart of our business. Guided by our core values of Making Connections, Being Bold, Behaving with Integrity, and Community Spirit, we’ve built a culture that thrives on respect, inclusivity, open communication and collaboration. We’re looking for individuals who want to be part of an ambitious and expanding business, who value teamwork, and who share our commitment to giving back to the communities we serve and protecting the planet. You’ll have access to tailored training, development opportunities, and recognition for going above and beyond. We celebrate our people and their achievements at every step.

Company Benefits

At Kindred, our employees are the heart of our business. We are dedicated to creating a work environment that is not only safe and supportive but also fosters your personal and professional growth.

Employee development programs, Competitive salary, Wellbeing Scheme, Work With Charities, Employee of the Month, Culture of recognition, On the job learning, Progression opportunities

Salary

£13.45 per hour