Operational Support Manager, Band 7

Reporting to the Head of Temporary Staffing and E-Rostering, you will play a key operational leadership role in the day-to-day management of the Trust's Temporary Staffing and E-Rostering Services.

You will work closely with clinical and non-clinical leaders across the organisation to ensure safe, efficient and cost-effective staffing solutions are delivered in line with NHS policies, workforce regulations and best practice standards.

This role offers the opportunity to drive transformational change, support workforce optimisation and lead the development of innovative staffing solutions across our hospitals.

The proposed interview date is; 7th September

As Operational Support Manager, you will:

• Lead the day-to-day operational management of the Temporary Staffing and E-Rostering teams.
• Drive continuous service improvement and support the delivery of workforce and cost improvement objectives.
• Oversee the effective deployment of bank and agency workers across the Trust.
• Lead the development of a non-clinical staff bank to support administrative and corporate services.
• Ensure compliance with NHS Improvement, NHS Employers and relevant workforce legislation.
• Monitor service performance through KPIs, dashboards and workforce reporting.
• Support achievement of E-Rostering Levels of Attainment and workforce transformation goals.
• Manage supplier relationships and attend agency performance meetings.
• Provide leadership, coaching and line management to Team Leaders and E-Rostering staff.
• Deputise for the Head of Temporary Staffing and E-Rostering as required.

At Gloucestershire Hospitals NHS Foundation Trust, people are at the heart of everything we do. With over 9,000 employees, we are proud to be the largest employer in Gloucestershire and one of the largest NHS Trusts in the South West.

We are looking for an experienced, motivated and forward-thinking Operational Support Manager for Temporary Staffing and E-Rostering to join our Corporate Services team. This is an exciting leadership opportunity for someone who is passionate about workforce management, service improvement and delivering high-quality staffing solutions that enable excellent patient care.

We are seeking a confident and collaborative leader with substantial experience in NHS workforce operations. Please see attached Job Description for full details.