IT Support Engineer

IT Systems Engineer

£40,000 - £45,000 Poole 4 days onsite

Some infrastructure roles are all about keeping legacy systems ticking over.

This one is different.

You'll be joining a growing software business at a time of real change. Major infrastructure projects are underway. New environments are being built. Data centres are being modernised. And they need someone who can roll up their sleeves and get stuck in.

If you enjoy hands-on infrastructure work, solving technical problems, and being trusted to take ownership, this could be a brilliant fit.

What's in it for you?

• Salary: £38,000 - £45,000
• Location: Poole (4 days per week in the office)
• Projects: Significant infrastructure work from day one
• Technology: Windows Server, Hyper-V, Microsoft 365, Intune, networking
• Variety: Mix of project delivery, infrastructure engineering, and 3rd line support
• Travel: Occasional visits to local South Coast data centres
• Future: Potential opportunities to support international expansion

What's the role really about?

This isn't a role where you'll spend all day firefighting tickets.

Yes, there will be some 3rd line support.

But the real attraction is the project work.

Over the next 6-12 months, you'll be heavily involved in:

• Building and configuring new infrastructure
• Installing servers and provisioning virtual machines
• Supporting data centre changes
• Strengthening resilience and disaster recovery
• Improving the overall IT environment

It's the kind of role where your work will be visible and genuinely valued.

What you'll be doing

• Administering and improving Windows Server environments
• Managing Hyper-V virtualisation and provisioning new VMs
• Supporting Microsoft 365, Entra ID, and Intune
• Working with Active Directory, Group Policy, DNS, and DHCP
• Installing and configuring physical servers and networking equipment
• Maintaining backup and disaster recovery solutions
• Troubleshooting infrastructure issues and 3rd line escalations
• Creating clear technical documentation
• Visiting data centres across the local area when required

What you'll bring

• Strong infrastructure engineering or 3rd line support experience
• Hands-on knowledge of Windows Server environments
• Experience with Hyper-V (or solid VMware experience)
• Good understanding of Microsoft 365 and modern endpoint technologies
• Strong networking fundamentals
• Experience working with physical server hardware and data centres
• A proactive, self-sufficient mindset
• Someone who enjoys taking ownership and figuring things out

Why this role stands out

You won't be joining a huge infrastructure team where your contribution gets lost.

You'll be one of a small number of engineers shaping the environment.

You'll have the freedom to make recommendations.

And if you're the kind of person who likes to leave things better than you found them, your ideas will be listened to.

The kind of person who'll love this role

You're comfortable in a data centre.

You know your way around servers, storage, virtualisation, and Microsoft infrastructure.

And when someone asks you to solve a problem, you don't wait to be told what to do.

You get stuck in.

Interested?

Send your CV to bob com