Utilities Assessor


Citizens Advice
Company 
Location 

Plymouth

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

£25,877 a year

Job Highlights
  • The Utilities Assessor role involves supporting utility customers referred by providers, collaborating with a team to ensure clients receive appropriate assistance and information.
  • The ideal candidate should possess strong communication skills, customer service experience, and an empathetic approach to supporting individuals in need.
  • This is a permanent position based in Plymouth with hybrid working options, offering a salary of £25,877 for a 37-hour work week.
Job Requirements/Description
Salary
£25,877
Location
Plymouth
Workplace
Hybrid working
Contract
Permanent
Hours per week
37

How to apply


About the role

The assessor team are the first point of contact for utility customers referred to Citizens Advice Plymouth by their utility provider.

Assessors work alongside administrators, advisers and caseworkers to support clients. The assessor team is part of the wider Utilities department where we are currently a department of around 110 people across five energy projects

If you want to chat about this role contact:

  • Dan Peters. Email: dan.peters@citizensadviceplymouth.org.uk

To apply:

  • Please complete the application form in full. We do not accept CVs
  • Completed applications should be returned to: recruitment@citizensadviceplymouth.org.uk

Please attach your application as a Word or PDF document (not a link).

We reserve the right to withdraw a vacancy at any time.

See link - https://citizensadviceplymouth.org.uk/vacancies/

Citizens Advice
Company 
Location 

Plymouth

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

£25,877 a year

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