Business Manager

Ofgem is Great Britain's independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.

We're committed to creating a workplace where everyone feels valued, respected and able to bring their authentic self to work. We know that diverse experiences, perspectives and backgrounds strengthen our organisation and help us better serve consumers and communities across Great Britain.

We're looking for an experienced and strategically minded Business Manager to join our People Group. This is a high-profile role working directly with the Chief People Officer, providing leadership and oversight across governance, assurance, business planning, risk management and workforce strategy.

You'll play a critical role in ensuring the People Directorate operates effectively, transparently and in line with Civil Service standards, enabling delivery of Ofgem's strategic priorities and supporting a culture of accountability, continuous improvement and excellence.

Key Accountabilities

• Lead the development and implementation of the Workforce Strategy, including policies, controls and reporting mechanisms.
• Accountable for managing the business planning cyclical process for the Directorate ? leading on engagement across all key stakeholders on behalf of the Chief People Officer.
• Lead risk and assurance activities across the People function, managing HR-related risks and supporting internal and external audits.
• Monitor compliance and produce governance reporting, ensuring transparency and accountability in HR processes and decision-making.
• Provide expert advice to senior leaders (including the Board and SEC) and HR teams on governance, assurance and ethical practice, promoting a culture of accountability and continuous improvement.
• Drive enhancements in governance processes, building capability across teams and supporting governance arrangements for major HR programmes and boards.

Key Responsibilities

Strategic Leadership and Service

• Provide clear strategic direction, ensuring the hybrid operating model functions seamlessly and delivers against organisational priorities.
• Deputising for HR Deputy Directors and Chief People Officer as required.

Framework Development

• Lead the design and implementation of HR governance structures, controls and reporting mechanisms.
• Drive improvements in governance processes and promote a culture of learning and accountability.

Risk and Assurance Management

• Identify, assess and monitor HR-related risks and issues.
• Coordinate assurance activities and support audit readiness.
• Drive good practice to ensure the People Directorate are on target to achieve green audits (internally and externally).

Compliance Monitoring and Reporting

• Ensure compliance with Civil Service policies, legal obligations and internal standards.
• Produce regular compliance reports.

Budget Management

• Responsible for the budget management of the portfolio on behalf of the Chief People Officer.

Stakeholder Engagement & Advice

• Provide expert advice to senior leaders, HR teams and business units on governance and assurance matters.

Essential Criteria

• Strong understanding and experience of governance principles, risk management and assurance frameworks (Lead Criteria).
• Ability to analyse complex information and present clear, actionable recommendations to senior stakeholders (Lead Criteria).
• Excellent stakeholder management and influencing skills, including experience engaging with boards or committees.
• Experience in programme management, compliance monitoring and coordinating internal/external audits.
• Proficiency in using governance and reporting tools.
• Professional qualification in Programme Management or similar discipline (or equivalent experience)

Desirable Criteria

• Knowledge of Civil Service governance standards and HR policy frameworks.

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Making Effective Decisions
• Managing a Quality Service

We'll assess you against these technical skills during the selection process:

• You will also be asked to prepare a presentation/case study. Full details of the presentation will be included in the invitation to interview.

Job contact :

• Name : P&EEvolve@ofgem.gov.uk
• Email : P&EEvolve@ofgem.gov.uk

Recruitment team

• Email : P&EEvolve@ofgem.gov.uk