Administrator (Casework)
University of Gloucestershire The Park, Cheltenham
New Jobs
£28,778 - £31,236 a year
- Support student casework processes, including academic appeals and complaints, while assisting with governance activities within a collaborative team.
- Ideal candidates will possess administrative experience, strong organisational skills, and excellent communication abilities.
- This full-time role offers flexible working arrangements, a generous holiday allowance, and opportunities for professional development.
1.0FTE, 37 hours per week
We welcome applications from both full-time and part-time candidates and are happy to discuss flexible working arrangements.
Join our Governance and Legal team as a Casework Administrator
The Opportunity
We're looking for proactive and detail-oriented Casework Administrators to join our Governance and Legal Team, as part of the Chief Financial Officer Directorate.
This is a key role supporting student casework processes, such as academic appeals, student complaints and assessment offences, ensuring they are managed professionally, sensitively, and in accordance with the University's procedures and regulations.
In addition to handling casework, you'll assist the wider team with governance activities, including providing support for committees, boards, and panel meetings.
This is a fantastic opportunity to join a collaborative and supportive environment, where your work will contribute directly to the University’s commitment to fairness, transparency, and student success.
What You Will Bring
To succeed in this role, you'll need:
- Recent administrative experience in an office environment, including experience of advising others on procedures and regulations
- Excellent organisational skills and the ability to manage competing priorities
- Strong problem-solving skills and a logical approach to tasks
- High standard of written and verbal communication
- Accuracy and attention to detail
- Ability to manage confidential and sensitive information with tact and discretion
- Confidence in working collaboratively with a wide range of stakeholders
- A proactive, team-focused mindset and the ability to work independently when required
What You Will Get
- Generous holiday allowance and pension scheme
- Opportunities to grow and develop professionally
- Supportive, inclusive workplace culture
- Agile and flexible working arrangements
- A role where your impact truly matters
About the Team
The Governance and Legal Team plays a vital role in ensuring the University meets its legal, governance and regulatory responsibilities. Working closely with stakeholders across the University, the team supports the University’s corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.
How to apply
In formulating your application, please explicitly address within your supporting statement the Essential and Desirable criteria for this post, as set out within the Person Specification. To minimise duplication of your effort, please limit your application to completion of the application form; a cover letter and CV will not be required.
Key Dates
Closing Date: 6 September 2026
To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.
For more information about out benefits and working for the University please click here
The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Employer, demonstrating our commitment to ensuring that the University is inclusive and accessible. As part of this commitment, we guarantee an interview to applicants who meet the definition of disability set out in the Equality Act 2010 and who meet the essential criteria within the person specification.
The University has also signed the Armed Forces Covenant, demonstrating our commitment to ensuring that those who serve or have served in the Armed Forces, and their families, are treated fairly and are not disadvantaged. For applicants, this means we aim to ensure fair and equitable treatment throughout the recruitment process, recognise and value the transferable skills and experience gained through military service. As part of this commitment, we guarantee an interview to veterans and military spouses/partners who meet the essential criteria within the job specification.
University of Gloucestershire The Park, Cheltenham
New Jobs
£28,778 - £31,236 a year