Warehouse Operative

What it's like to work here:The National Trust Distribution Centre in Melksham is a small but important part of the operation of the Trust. We pick and pack orders for our retail shops and other locations. Working as part of a small team you'll support or retail and visitor operations, delivering the items they need on time and accurately.

What you'll be doing:You'll be picking orders for our gift shops and visitor reception centres, using a manual or electric pallet truck. It's a physical role, using a hand held terminal to pick the items onto a pallet, into boxes or totes. Accuracy is important and making sure the stock arrives in perfect condition is also essential.

• Works safely and responsibly - follows warehouse procedures and health and safety requirements, helping to create a safe and supportive environment for colleagues, volunteers, and visitors.

• Delivers high standards of accuracy and care - handles stock, equipment, and materials with attention to detail, ensuring items are stored, picked, and dispatched accurately and efficiently.

• Supports colleagues and works as one team - builds positive working relationships, shares knowledge, and contributes to a collaborative culture that helps the team achieve its goals.

• Takes pride in providing excellent service - understands how warehouse operations support the National Trust's places and people, completing tasks reliably and contributing to a positive customer experience.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places