Welcome Desk Assistant
Job Highlights
- As the first point of contact, you'll answer queries, signpost students, assist with events, and maintain smooth reception operations.
- Ideal candidates are passionate about customer service, organised, approachable, and possess strong communication skills.
- This role offers a supportive environment, training opportunities, and the chance to impact student experiences positively, located at the University of Worcester.
Job Requirements/Description
Please note, this vacancy is with the Worcester Students' Union and not the University of Worcester.
Be the face of Worcester Students' Union
Are you a people person who enjoys helping others? Do you thrive in a busy environment where no two days are the same? If so, we'd love to hear from you.
Worcester Students' Union is looking for a welcoming, organised and enthusiastic individual to join our team as a Welcome Desk Assistant.
As the first point of contact for students, staff and visitors, you'll play a vital role in creating a positive experience for everyone who walks through our doors. Whether you're answering questions, signposting students to the right support, helping with events or keeping our reception running smoothly, you'll help ensure every student feels welcomed, informed and valued.
We're looking for someone who is passionate about delivering excellent customer service, organised, friendly, approachable and confident communicating with a wide range of people.
Previous reception or customer service experience is desirable, but above all we're looking for someone with the right attitude and a genuine desire to help students.
What we offer
Working at Worcester Students' Union means joining a friendly, supportive team dedicated to making university life better for our students.
We offer:
A welcoming and collaborative working environment
Training and development opportunities
The chance to make a real difference to students' experiences
A role that offers variety, responsibility and the opportunity to meet new people every day
If you're enthusiastic about helping others and want to be part of an organisation that puts students first, we'd love to hear from you.
How to apply
For further information about the role please speak to Neve Harris-Summers, HARN12@affiliate.worc.ac.uk
To apply, please fill in the forms below and send them to HARN12@affiliate.worc.ac.uk
Closing date for applications: Wednesday 2 September, midday (12pm)
Interviews will be held on: week commencing 7 September 2026
We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.
At Worcester Students' Union, every student deserves to feel welcomed. Help us make that happen.
Be the face of Worcester Students' Union
Are you a people person who enjoys helping others? Do you thrive in a busy environment where no two days are the same? If so, we'd love to hear from you.
Worcester Students' Union is looking for a welcoming, organised and enthusiastic individual to join our team as a Welcome Desk Assistant.
As the first point of contact for students, staff and visitors, you'll play a vital role in creating a positive experience for everyone who walks through our doors. Whether you're answering questions, signposting students to the right support, helping with events or keeping our reception running smoothly, you'll help ensure every student feels welcomed, informed and valued.
We're looking for someone who is passionate about delivering excellent customer service, organised, friendly, approachable and confident communicating with a wide range of people.
Previous reception or customer service experience is desirable, but above all we're looking for someone with the right attitude and a genuine desire to help students.
What we offer
Working at Worcester Students' Union means joining a friendly, supportive team dedicated to making university life better for our students.
We offer:
A welcoming and collaborative working environment
Training and development opportunities
The chance to make a real difference to students' experiences
A role that offers variety, responsibility and the opportunity to meet new people every day
If you're enthusiastic about helping others and want to be part of an organisation that puts students first, we'd love to hear from you.
How to apply
For further information about the role please speak to Neve Harris-Summers, HARN12@affiliate.worc.ac.uk
To apply, please fill in the forms below and send them to HARN12@affiliate.worc.ac.uk
Closing date for applications: Wednesday 2 September, midday (12pm)
Interviews will be held on: week commencing 7 September 2026
We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.
At Worcester Students' Union, every student deserves to feel welcomed. Help us make that happen.
Company
Location
Worcester
Employment Hours
New Jobs
Salary
£25,000 a year