Waiting staff

The Field Farmshop - Flax Bourton

Launching September 2026

We're looking for energetic, passionate, and friendly Waiting Staff to join our farmshop & restaurant team.

This is a fantastic opportunity for someone who loves hospitality, enjoys meeting people and takes pride in creating great experiences for our guests.

You'll be an important part of our front-of-house team, delivering warm, attentive and knowledgeable service while working closely with the kitchen and wider team to make every visit special.

What You'll Be Doing

• Welcoming guests with a warm, friendly and positive attitude.
• Providing attentive and knowledgeable table service throughout the guest experience.
• Taking food and drink orders accurately and confidently.
• Having a good understanding of our menu, ingredients, local produce and seasonal dishes.
• Communicating clearly with the kitchen regarding orders, allergies and guest requirements.
• Delivering food and drinks efficiently and to a high standard.
• Checking in with guests throughout their visit and responding to their needs.
• Handling guest questions, requests and feedback in a friendly and professional manner.
• Keeping tables, restaurant areas and guest spaces clean, tidy and welcoming.
• Supporting the wider team with opening and closing duties.
• Working closely with the kitchen and front-of-house team to ensure smooth service.
• Following all food safety, hygiene, health & safety and allergen procedures.
• Supporting events, promotions and seasonal activities when required.
• Helping to create a fun, welcoming and memorable experience for every guest.

What We're Looking For

• Previous hospitality or customer service experience would be beneficial, but isn't essential.
• A genuine passion for hospitality and delivering great customer service.
• Friendly, approachable and confident with excellent communication skills.
• A positive attitude and willingness to learn.
• Someone who enjoys working as part of a team.
• Able to remain calm, organised and positive during busy services.
• An interest in food, local produce and seasonal ingredients.
• Reliable, hardworking and happy to get stuck in.
• Someone who takes pride in creating a great experience for every guest.

Staff Perks

• A paid day on our Kitchen Farm - Every year, take a paid day away and spend it with our Head Grower on our own farm. A chance to enjoy some fresh air and shore up your knowledge on all things sustainable growing.
• Paid charity day - Take a full paid day off to support a charity of your choice.
• 5 year anniversary gift - To celebrate the bigger milestones, we will gift you with a four-week fully paid sabbatical on your 5th work anniversary with us.
• Birthday break - A day of paid leave for your birthday.
• 50% off food - Enjoy lunch or dinner in any of our sister brand restaurants, Cow & Sow (up to 4 people).
• Christmas Day, Boxing Day & New Year's Day off - We are closed 25th–26th December & 1st January.
• Discounted farmshop produce - To take home and enjoy for yourself.
• Cycle to work scheme.
• Tronc - We ensure everybody is duly rewarded for enhancing our guest experience. We are firm believers that every person within the business is as critical as the other and, for that reason, we ensure tronc is distributed equally amongst all team members relative to the hours worked.
• Access to YuLife - A wellbeing app including employee assistance, a wellness hub, discounts, 24/7 virtual GP service & more.
• Enhanced maternity, adoption & paternity leave - To support our new parents when they are having a baby, we offer enhanced leave. This includes full basic pay for the first 12 weeks of maternity/adoption leave and 2 weeks for paternity leave.
• Up to 50% discount off live sports games - Get discounted tickets to watch Bristol Bears men's and women's rugby, Bristol City men's and women's football and Flyers basketball.
• Wellness and mental health support - Online and/or 1-to-1 support.