Fleet Coordinator

Company Description/ Business Unit

Location: Cardiff (Hybrid – 3 days per week in our Cardiff office)

Contract: Full Time, Permanent

Salary: £28,000

Hours: Monday to Friday

This is the job

Join The AA as a Fleet Coordinator

Think The AA is just about roadside rescue? Think again.

As one of the UK's most recognised and trusted brands, we're constantly evolving. Our Fleet team plays a vital role in keeping our nationwide operations moving, ensuring our vehicles are available, compliant and ready to support our customers every day.

We're looking for an organised, proactive and customer-focused Fleet Coordinator to join our Cardiff team. If you enjoy problem solving, building relationships and working in a fast-paced environment where no two days are the same, we'd love to hear from you.

#LI-CL1 #LI-Hybrid

What will I be doing?

You'll be responsible for supporting the day-to-day administration and coordination of The AA's vehicle fleet, ensuring our colleagues have the vehicles they need while delivering an excellent service to internal and external stakeholders.

Your responsibilities will include:

• Coordinating vehicle replacements, repairs and maintenance with external suppliers
• Managing purchase orders, invoices and payment validation to ensure financial accuracy
• Maintaining fleet records and updating internal systems
• Producing management information (MI) reports to support business decisions
• Responding promptly to fleet-related enquiries and resolving issues efficiently
• Building positive relationships with suppliers and internal stakeholders to deliver an excellent customer experience
• Identifying opportunities to improve processes and increase operational efficiency
• Supporting the wider Fleet team with administrative and operational activities

What do I need?

You'll thrive in this role if you are:

• Highly organised with excellent attention to detail
• Comfortable working with data and confident using Microsoft Excel
• An excellent communicator who enjoys working with a variety of stakeholders
• Proficient in Microsoft Outlook and other Microsoft Office applications
• Able to prioritise multiple tasks and manage your workload effectively
• Proactive, solution-focused and committed to delivering excellent customer service

Desirable:

• Previous experience within fleet management, vehicle leasing or automotive administration
• Experience producing reports and analysing operational data

Additional Information

At The AA, you'll be joining a business that's continually investing in its people, technology and future. You'll have the opportunity to develop your skills, build your career and be part of a supportive team where your contribution really makes a difference.

Our benefits include:

• 25 days annual leave plus bank holidays.
• Holiday buying scheme.
• Up to 7% employer pension contribution.
• Free AA Breakdown Membership from Day One.
• 50% discount on AA Breakdown Cover for family and friends.
• Discounts on AA products including Car and Home Insurance.
• Car Salary Sacrifice Scheme.
• Employee discounts across shopping, travel, healthcare and lifestyle brands.
• Company-funded Life Assurance.
• Employee Assistance Programme.
• 24/7 Remote GP service for you and your family.
• Ongoing learning, development and career progression opportunities.

Additional Information

We're proud to be an equal opportunities employer and welcome applications from people of all backgrounds. We believe that diversity makes us stronger and are committed to creating an inclusive workplace where everyone feels valued and empowered to succeed.

As part of our recruitment process, successful applicants will complete pre-employment checks, including employment references, credit and criminal record checks.

Please note: We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.