Advice Session Supervisor


Citizens Advice
Company 
Location 

Cheltenham

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

£15,503 - £17,113 a year

Job Highlights
  • Lead a dedicated team delivering quality advice and support, ensuring high client satisfaction and meeting demand effectively.
  • Ideal candidates will have experience in advice work, strong communication skills, and a commitment to social justice.
  • The role is office-based in Cheltenham, working 21 hours per week, with a supportive environment and a focus on ethics and attitude.
Job Requirements/Description
Salary
£15,503 - £17,113
Location
Cheltenham - Occasional cover in Gloucester may be required
Workplace
Office based
Contract
Permanent
Hours per week
21

How to apply


About the role

North and West Gloucestershire Citizens Advice is a progressive advice service which puts clients first, providing high quality advice via all channels. We are currently developing a new approach to meeting demand and offering an excellent career opportunity for a motivated individual to join our enthusiastic skilled team.

We are looking for an enthusiastic individual with recent experience of advice work either as a supervisor or as a general advisor wishing to progress their career. You will have excellent interpersonal and communication skills and be able to work flexibly as part of a wider team.

Apart from your ability to give good quality advice, you will need the confidence to support a team of volunteers and paid staff who deliver our front line services and various projects.

We believe that ethics and attitude are equally as important as knowledge and we are looking for someone who wants to make a real difference to people’s lives. We in turn value all our people and can offer a supportive environment within a charity setting that is truly committed to social justice.

Citizens Advice
Company 
Location 

Cheltenham

Employment Hours 

New Jobs

Employment Type 

Permanent

Salary 

£15,503 - £17,113 a year

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