Reception Apprentice
- Support hotel operations by assisting departments and building guest relationships while delivering exceptional experiences.
- Ideal candidates are passionate, possess strong communication skills, and embody Hilton's core values of integrity and teamwork.
- Located in Southampton, this apprenticeship involves a 12-month training programme with flexible hours and a vibrant workplace culture.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hilton Reception Apprentice , you’re not just supporting hotel operations while building foundational skills in hospitality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Support team operations: Assist departments as assigned, completing daily responsibilities under the guidance of supervisors and managers
- Engage with guests: Build positive guest relationships and handle basic enquiries or concerns professionally
- Complete apprenticeship training: Actively participate in all required learning and on-the-job training during the 12-month apprenticeship program
Comply with regulatory standards: Ensure compliance with health, safety, and sanitation regulations, upholding the highest standards of guest and team member well-being
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.