NHS Pathways Operational Trainer
Company
Location
Exeter EX1 3QS
Employment Hours
New Jobs
Employment Type
Permanent
Salary
£31,158.10 a year
Job Highlights
- Play a key role in developing and training Health Advisors and Clinical Advisors, ensuring they have the necessary skills for excellent patient care.
- The ideal candidate will be an accredited NHS Pathways Trainer with substantial experience and a strong ability to engage and mentor others.
- This full-time role is based in Exeter, offering a salary of £31,158.10 per annum with occasional travel required across the network.
Job Requirements/Description
About The Role
- Exeter (with occasional travel across the network)
- Full Time | 37.5 Hours Per Week Salary: £31,158.10 per annum
Are you an experienced NHS Pathways professional with a passion for developing others? We're looking for an enthusiastic and knowledgeable NHS Pathways Operational Trainer to join our growing 111 Training Team in Exeter.
This is an excellent opportunity for an accredited NHS Pathways Trainer or an experienced Health Advisor to play a key role in developing Health Advisors and Clinical Advisors, supporting new starters, and ensuring colleagues have the skills and confidence to deliver outstanding patient care.
What you'll be doing
Working alongside the Senior Operational Trainer and a network of Clinical and Operational Trainers, you will:
- Deliver NHS Pathways Core Module 1, Adastra and bespoke training programmes.
- Support new starters throughout induction and Foundation Bay.
- Coach and mentor colleagues, providing constructive developmental feedback.
- Deliver pathway release training, technical training and soft skills workshops.
- Monitor competency levels and implement development plans where required.
- Maintain accurate training records and compliance documentation.
- Support quality assurance processes and maintain NHS Pathways competency standards.
- Occasionally travel to other sites to deliver training across the network.
What we’ll look for in you
- Accredited NHS Pathways Trainer
- Minimum 6 months' NHS Pathways call handling experience
- Strong understanding of both Call Handler and Clinician roles
- Experience delivering engaging training sessions
- Advanced facilitation and coaching skills
- Excellent communication and organisational skills
- Ability to provide constructive feedback and challenge poor practice professionally
- Positive, flexible and proactive approach to work
Desirable
- CIPD Learning & Development Level 3 (or equivalent)
- Experience supporting learner development and performance improvement
- Basic Life Support Trainer qualification or willingness to undertake training
If you're passionate about developing people, delivering outstanding training and helping colleagues thrive in a fast-paced NHS 111 environment, we'd love to hear from you.
Company
Location
Exeter EX1 3QS
Employment Hours
New Jobs
Employment Type
Permanent
Salary
£31,158.10 a year