Provide 1st and 2nd line technical support to students and staff, including installation and fault resolution for IT hardware/software and AV equipment.
The ideal candidate will have an HND/Degree in IT, strong communication skills, and experience in customer support within a team environment.
This is a full-time role based in Cardiff with excellent benefits, including generous annual leave, pension scheme, and opportunities for skill development.
Support the Faculty Research Ethics Committees by providing expert administrative assistance and guidance on ethical issues related to human participants.
Ideal candidates will possess strong administrative skills, be detail-oriented, and thrive in a collaborative environment, with a preference for higher education experience.
This part-time role requires 18.5 hours per week on-site two days a week, with flexible working arrangements available and additional benefits offered by the university.