The role involves providing tailored housing advice, preventing homelessness, and ensuring comprehensive support for individuals facing housing challenges.
The ideal candidate should possess knowledge of housing law, demonstrate empathy, adaptability, and have a strong customer-focussed approach.
This position is full-time at 37 hours per week, based in Semington with a hybrid working model and various employee benefits offered.
Manage a portfolio of customers by assisting with account management, processing banking applications, and addressing queries and complaints efficiently.
Ideal candidates should possess strong customer service and sales skills alongside effective communication, problem-solving abilities, and cash handling experience.
This role is based in Exeter with standard full-time hours, offering benefits like 28 days holiday, a discretionary bonus, and a personal pension scheme.
Support the management of customer accounts by handling rent arrears, debts, and housing benefit overpayments, while providing excellent customer service.
Ideal candidates should have strong communication skills, attention to detail, and enjoy helping people while being a team player.
Position based in Frome with flexible working hours, requiring a full UK driving licence and vehicle access for local travel, along with a competitive benefits package.