Drive transformative change by improving processes and implementing AI-enabled solutions within the IB's Assessment and Operations Office.
Seek candidates with experience in business change, innovation, and implementing efficiency-focused solutions, while fostering a collaborative mindset.
Enjoy hybrid working with 2 days in the office per week in a dynamic and supportive environment, located in Cardiff, The Hague, or Washington.
Manage the Helpdesk team, ensuring effective service delivery for Land Transaction Tax and other public revenue services while supporting the wider goals of the Welsh Revenue Authority.
The ideal candidate will possess extensive experience in customer service management, strong Welsh language skills, and exceptional leadership abilities.
Offering flexible working in Cardiff or Merthyr, a Civil Service Pension with an employer contribution of 28.97%, and a salary range of £30,754 - £34,997.
Lead and manage shifts to deliver excellent food quality, service speed, and guest experience while coaching your team effectively.
Ideal candidates will have supervisory experience in a fast-paced environment and a passion for fostering team success.
Flexible working hours available in Exeter with benefits including competitive hourly rates, bonuses, and employee perks like free meals and discounts.