Lead the definition of business needs and analytical requirements to drive digital solutions and effective decision-making across the agency.
Ideal candidates will possess strong analytical skills, experience in data-driven environments, and the ability to collaborate with diverse stakeholders.
Enjoy flexible working patterns from Cardiff with a competitive salary, generous pension contributions, and increasing annual leave days based on tenure.
This role involves providing customer service support, assisting in tax-related queries, and contributing to an efficient tax system for Wales.
The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to work collaboratively in a team.
The role is based in Cardiff with flexible working options; it offers a competitive salary and a civil service pension with substantial employer contributions.