Manage the Helpdesk team, ensuring effective service delivery for Land Transaction Tax and other public revenue services while supporting the wider goals of the Welsh Revenue Authority.
The ideal candidate will possess extensive experience in customer service management, strong Welsh language skills, and exceptional leadership abilities.
Offering flexible working in Cardiff or Merthyr, a Civil Service Pension with an employer contribution of 28.97%, and a salary range of £30,754 - £34,997.
Lead and manage shifts to deliver excellent food quality, service speed, and guest experience while coaching your team effectively.
Ideal candidates will have supervisory experience in a fast-paced environment and a passion for fostering team success.
Flexible working hours available in Exeter with benefits including competitive hourly rates, bonuses, and employee perks like free meals and discounts.