Provide 1st and 2nd line technical support to students and staff, including installation and fault resolution for IT hardware/software and AV equipment.
The ideal candidate will have an HND/Degree in IT, strong communication skills, and experience in customer support within a team environment.
This is a full-time role based in Cardiff with excellent benefits, including generous annual leave, pension scheme, and opportunities for skill development.
Deliver exceptional customer service and engage with customers to encourage repeat business, while ensuring high standards in a dynamic betting shop environment.
The ideal candidate will have strong customer service skills, experience in a retail or betting environment, and a dedication to safety and problem-solving.
You will work 20 hours per week, across a flexible rota including evenings and weekends, with a competitive hourly rate of £13.00.