Guide customers through the complaints process, ensuring their concerns are understood, investigated and resolved while promoting service improvement and customer trust.
Seeking candidates with experience in customer service, strong communication skills, empathy, and the ability to work collaboratively in a team.
This role offers a £29,988 salary, a fixed term of 9 months, home-based with occasional office travel, and a 37-hour workweek.
Support individuals with complex needs, facilitating independence and risk management through keyworking and interventions.
Ideal candidates should be compassionate, resilient, and have experience in social care or a related field.
This role is based in Poole, working 37.5 hours per week across three 12.5-hour shifts, including weekends, with a competitive salary and extensive benefits.