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Customer Experience Advisor | S1 | Retail Banking | Barry & Caerphilly Twin Location Branch
Posted 07 Aug 2026A01 Santander UK plcFrom £25,000 a year
- Deliver exceptional customer service through effective problem-solving for banking transactions, technology assistance, and fraud prevention.
- The ideal candidate will possess excellent communication skills, customer service experience, and a flexible, proactive attitude.
- The role involves working 17.5 hours per week at both Barry and Caerphilly branches, on a rota between Monday and Saturday.
£26,500 a year
- Manage customer retention for magazine subscriptions, ensuring they receive excellent service and are motivated to continue their subscriptions.
- Seek a customer-focused candidate with strong sales skills, problem-solving abilities, and experience in customer service.
- This hybrid role is based in Cardiff, with three days in-office and offers attractive perks including uncapped leave and profit share bonuses.
- Support Repairs & Maintenance teams by influencing strategic decisions, ensuring accurate financial performance, and managing significant investments in housing.
- Ideal candidates should possess substantial management accounting experience and hold a recognised accountancy qualification, complemented by strong relationship-building skills.
- This full-time role offers a hybrid working model with 37 hours per week, based in Cardiff, Newport, or Swansea, along with opportunities for team development and transformation project involvement.