Provide tailored welfare benefit and financial inclusion advice, support customers affected by welfare reform, and build partnerships with external agencies.
Ideal candidates have experience with diverse groups, possess knowledge of welfare reform, and demonstrate strong communication and organisational skills.
This part-time role (30 hours over 5 days) is based in St Austell with travel required. Benefits include professional development opportunities and a supportive environment.
As a Call Centre Assistant, you will manage optical administration tasks, handle calls, and support appointment scheduling to ensure excellent customer service.
The ideal candidate will possess professional verbal communication skills, remain calm under pressure, and show genuine care for customer concerns.
The role is part-time with weekend hours only, based in Exeter, offering benefits like competitive pay, pension contributions, employee discounts, and wellness support.